The auto dealer took advantage of me, a *** *** female buying a vehicle. I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because: : I have reviewed the response made by the business in reference to complaint ID#, and have determined that my complaint has NOT been resolved because: Rubber Brois state they are claiming no liability because the ownership has changedWhen I walk into the car dealership on June the signs on the business said Rubber BroAuto worldThe Sales person who showed me the car, was the same person I meet on June when I purchase the carAttach is the information wrote down for me to contact my insurance because the print was not working, at the top of paper he wrote Rubber BroAuto WorldWhen I returned the car on July *, the person I spoke with was The only time I saw the name *** ***, was on the paper works that I received almost a month after I purchase the carI would like my $backI would also like them to cancel the loan with *** In order for the to appropriately process your response, you MUST answer the question above Sincerely, *** Hi good day, today I'm responding to this complaint, the complaintant states that there were some problems with their vehicle a ( grand caravan )The previous business sold this vehicle to ***, and we, as the new business owners, were trying to help herShe was unfair & not cooperative with usWe offered to help her and try to repair the vehicle even though it is a year old vehicle with over 100k miles and the lemon law & warrantee only applies to the engine & transmission not an airbag light which happened after she took possessionAlso, rear view mirrors are usually held with glue and could and may fall off from ageAs for the drivers rear door that doesn't open with remote, we again have to remember that purchased a used year old vehicle with over 100,milesI believe a consumer that is looking for a PERFECT vehicle will only be happy with a BRAND NEW VEHICLE not a vehicle that ha s been driven beforeLet it also be noted that we DID REPAIR THE AIRBAG LIGHT as a curtesy and good gestureShe has since then hired an attorney who is harassing us and is not understandingWE AT RUBBER BROS AUTO WORLD TAKE OUR BUISNESS VERY SERIOUSLY AND TRY TO ACCOMODATE EVERYONE
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